Frequently Asked Questions
Answers to common questions — contact us if you need anything else.
Yes! Cash on Delivery is available across Pakistan. Pay when your order arrives at your doorstep — no advance payment needed.
Orders are dispatched within 24–48 hours and delivered in 3–5 working days. Delivery charges are a flat PKR 250.
Currently Cash on Delivery. JazzCash is coming soon — follow us on Instagram for updates.
Easy 7-day exchange — the piece must be unworn and in its original packaging. Send your order number on WhatsApp to request an exchange.
Yes, all our designs are imported and every piece is quality-checked before dispatch.
After dispatch you receive a tracking number on WhatsApp/SMS. For any issue, contact us at 0313 4494915.
Yes! Every order arrives in H&A Aura signature premium gift packaging — perfect for gifting.
Soon! Our garments collection will launch right here in this store. Follow @hauraofficial01 on Instagram for the first announcement.